Update (2/16/21): This timeline has been updated with additional details
Facebook has continuously manipulated the public with lies about data usage and repeatedly failed to respond to data breaches and disturbing viral misinformation or to correct its internal biases, according to Media Matters research spanning multiple years that compiled how the platform uses deception to further its agenda.
In a July 2020 hearing before the House antitrust subcommittee, “lawmakers suggested Facebook is allowing proliferation of conspiracy theories, bogus information and hate because it's the type of content that keeps users engaged.”
This characterization appears accurate. In spite of persistent right-wing media claims that Facebook is biased against conservatives, right-leaning content continues to dominate on the platform, including the spread of election misinformation and radical conspiracy theories which culminated in the January 6 insurrection at the U.S. Capitol.
In 2018, Media Matters cataloged Facebook’s multitude of failures in protecting its consumers since the company’s beginnings, including the Cambridge Analytica data breach and the October 2018 data breach that allowed hackers to “directly take over user accounts.” But the problems go beyond Facebook’s data management. Below, Media Matters has gathered the damning evidence that Facebook has continually failed to learn its lesson since 2018, and in fact has seriously jeopardized users' health and safety through its insufficient content moderation, rule enforcement, and half-measures instead of true structural reforms.