Dr. Laura's caller: “This woman has been around long enough to know this word hurts” Written by Terry Krepel Published 08/19/10 11:06 PM EDT From the August 19 edition of CNN's Anderson Cooper 360: Video file Previously: Caller who triggered Dr. Laura rant: Her apology “wasn't sincere,” she's “trying to shift the responsibility” Caller who triggered Dr. Laura's rant: “This isn't the first time” Schlessinger's made offensive comments