As Twitter’s advertising revenue has plummeted, CEO Elon Musk is trying to court advertisers and assure them that “ads will not appear next to anything remotely negative.” However, as Musk has continued to roll back Twitter’s policies and reinstate previously banned accounts, hate speech and misinformation have flourished on the platform.
In a new study, Media Matters compiled the top 1,000 tweets about COVID-19 each month from October 1, 2022, to March 31, 2023, and analyzed the 250 accounts that earned the most interactions on those tweets. We found that anti-vaccine accounts have made up at least 24% of the top accounts that tweet about COVID-19 and right-leaning accounts have made up at least 50% — meaning that anti-vaccine and/or right-wing accounts are significantly contributing to the discussion of COVID-19 on Twitter.
Last week at the POSSIBLE conference — which was attended by many major companies — Musk reportedly said that Twitter is “a trainwreck sometimes,” while also reiterating that users have freedom of speech, but not freedom of reach and promising that ads would “not appear next to anything remotely negative.”
Twitter’s ad revenue has plummeted since Musk took over the company, with advertisers reportedly concerned where he's taking the platform. Media Matters has found that Twitter has lost nearly 50% of its monthly ad revenue since Musk took over in October, and according to recent reporting from CNN, “More than half of Twitter’s top 1,000 advertisers in September were no longer spending on the platform in the first weeks of January.”
Musk has tried to chalk up this loss of ad revenue to “bad timing,” but advertisers have fled the platform over brand safety concerns as a result of Musk’s actions. Under Musk, Twitter is transforming into a chaotic and poorly moderated platform. Musk has reinstated dozens of accounts that were previously banned for hate speech and misinformation and has allowed users that paid for verification to push hate, while simultaneously removing protections for trans users and removing policies against COVID-19 misinformation. In turn, anti-LGBTQ hate speech has increased on the platform and now, Media Matters data reveals with Musk as CEO, anti-vaccine accounts are contributing significantly to discussion of COVID-19 on Twitter.
This data — along with previous Media Matters findings that as recently as February, advertisements for major companies have appeared alongside tweets of antisemites who have denied the Holocaust — contradicts Musk’s assurance that ads would not be shown next to “anything remotely negative.”