Thus began the full-throated right-wing attack on the liberal media, an unending exercise in playing the refs and complaining about bias, real or imagined. Even as overtly conservative media outlets like Fox News, formed in part to protect Republicans, edged their way into what many would consider part of the political mainstream, the narrative of a “liberal media” continues to exist today. In recent years, as more people began to get their news from tech companies -- social media platforms, video streaming services, and search engines -- the right-wing playbook against mainstream media has been repurposed for the digital era, and successfully so.
The right-wing war against tech companies doesn’t end with the elimination of bias, but the expansion of it in the conservatives’ favor. Here’s what they’re doing and what they’ve gotten so far.
Former Fox News contributors Diamond and Silk are a case study in how congressional and media power can fuel a false narrative about social media.
In April 2018, Trump supporters Diamond and Silk testified before Congress that Facebook had deemed them “unsafe to the community” and supposedly blocked their page. The truth was that their page had not been blocked or suspended, but that a handful of the duo’s videos didn’t qualify for monetization under a 2017 update to Facebook’s policies, and the “unsafe to the community” message was a mistake the company admitted to. Diamond and Silk’s page continued to gain new fans and their videos continued to rack up views, but they continued to falsely claim that they had been censored. Even right-wing blogger and tech platform critic Erick Erickson conceded that Diamond and Silk were misrepresenting themselves.
Earlier that month, during what was supposed to be a hearing on Facebook’s handling of user data, Sen. Ted Cruz (R-TX) spent his allotted time demanding that CEO Mark Zuckerberg answer for a variety of right-wing grievances, including the supposed censorship of Diamond and Silk and a six-year-old story about the page for an event called “Chick-fil-A Appreciation Day” being temporarily taken down. Cruz hammered home his point by saying, “To a great many Americans that appears to be a pervasive pattern of political bias.”
Cruz’s approach mirrors that of other conservatives: Find examples of people on the right who’ve had content removed or their accounts suspended and hold them up as proof that tech companies are singling out conservative views. At the same time, ignore the many examples of social media platforms taking actions against accounts of liberals and progressives. In addition to Cruz, three other Republican lawmakers asked Zuckerberg questions about Diamond and Silk and their baseless claims of social media censorship.
Writing at ThinkProgress, Judd Legum debunked Diamond and Silk’s claims of censorship. Using media analytics tools from Facebook’s CrowdTangle, Legum illustrated that the conservative duo’s content hadn’t been limited at all and was actually receiving more interactions on Facebook than ever before.
In January 2018, Facebook tweaked its algorithm to prioritize content from family and friends over brands, causing many large Facebook pages to see a major decline in interactions. Legum looked at data from March 2017 through March 2018, comparing left-leaning pages like The Rachel Maddow Show, Mic, and The Young Turks to Diamond and Silk. The Rachel Maddow Show saw its total Facebook interactions decline by 51.5%; Mic’s dropped by 94.7%; The Young Turks experienced a 66.9% decline. Diamond and Silk’s content, on the other hand, got a 2.6% increase in interactions.
Media Matters has also conducted several studies clearly demonstrating that right-wing pages are not being being censored on the platform.
One might wonder why the narrative of the unjustly censored conservative endures despite no actual evidence to support it. There are two elements at play here.
First, there’s the willingness of conservatives in government to use their power to compel tech companies to appear before congressional hearings or to hold the threat of regulation over tech CEOs’ heads, as Republicans in the House and Senate have repeatedly done throughout the past several years. This has served as a way for Republicans to not only signal to the public that conservative claims of bias must have some merit, but also to act as a show of force against the tech companies themselves by showing off just how uncomfortable the dissatisfied Republicans can make tech executives feel.
The second element is the role media plays in lending credibility to those stories.
In September 2018, Twitter CEO Jack Dorsey, Facebook COO Sheryl Sandberg, and then-CEO of Google’s parent company Alphabet Larry Page were called to testify before the House Energy and Commerce Committee. There, GOP representatives lobbed unsupported accusations of anti-conservative bias at the three witnesses. Mainstream media outlets then reported on the hearing in neutral terms that avoided bringing attention to just how baseless its premise was, churning out headlines like The New York Times’ “Republicans Accuse Twitter of Bias Against Conservatives” and “Twitter’s Dorsey Avoids Taking Sides in Partisan House Hearing” articles. Meanwhile, conservative media outlets raged against the companies for their supposed bias before, during, and after hearings.
Hearings like these do not provide answers, nor are they designed to. They exist as a way to build on the appearance of a liberally biased tech world. For example, Fox News continued pointing to Diamond and Silk as evidence of anti-conservative bias long after the claim had been debunked.
Tech ignorance, real or feigned, provides right-wing media fodder.
On May 31, 2018, then-House Majority Leader Rep. Kevin McCarthy (R-CA) tweeted out a screenshot of one of Google’s “knowledge panels” -- a section on the top right of the search page that summarizes basic information about search queries -- for what was presumably a search for the California Republican Party. McCarthy pointed to the “ideology” label, which contained the label “Nazism” in addition to “conservatism,” “market liberalism,” “fiscal conservatism,” and “green conservatism.” McCarthy believed this was proof that Google was biased against Republicans, seeming to suggest that the company had played a role in either inserting the word in the panel or that it had purposely left it there.